Contact information
If you experience any issues with your order, please contact us by email and we will review your concern as soon as possible.
Email: coolcrunchies@gmail.com
To help us assist you efficiently, please include:
- Your full name
- Order number
- A description of the issue
- Photos, if applicable
Please allow 1–3 business days for a response.
For all order-related concerns, email is our only method of customer support.
This keeps things simple and makes it clear that customers should only contact you through email.