Contact information

If you experience any issues with your order, please contact us by email and we will review your concern as soon as possible.

Email: coolcrunchies@gmail.com

To help us assist you efficiently, please include:

  • Your full name
  • Order number
  • A description of the issue
  • Photos, if applicable

Please allow 1–3 business days for a response.

For all order-related concerns, email is our only method of customer support.

This keeps things simple and makes it clear that customers should only contact you through email.