Refund policy
At CoolCrunchies, we take pride in the quality of our products and carefully inspect all orders before shipment.
Due to the nature of our products, all sales are final. We do not accept returns, exchanges, or issue refunds for any reason, including but not limited to:
- Change of mind
- Personal preference
- Ordering the wrong item
- Dissatisfaction with scent, texture, or appearance
- Improper storage or handling after delivery
Please review your order carefully before completing your purchase.
If your order arrives damaged due to shipping or you receive the wrong item, please contact us within 48 hours of delivery with your order number and clear photos of the issue. We will review each case individually and work toward an appropriate resolution when applicable.
By placing an order with CoolCrunchies, you acknowledge and agree to this Return & Refund Policy.
If you have any questions before purchasing, please contact us and we will be happy to assist you.